1. What are the shipping times within the U.S.?
Orders are shipped within 3 to 5 business days via USPS for fast and reliable delivery. Once shipped, you’ll receive a tracking number to monitor your package’s progress.
2. Is shipping free?
Yes, shipping is free for all orders within the United States.
3. Can I return or exchange an item?
Absolutely! You have 30 days after receiving your order to return a product if it doesn’t meet your expectations. We don’t offer direct exchanges, but you can return the item and place a new order for the model you want.
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4. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal.
5. Can I cancel my order after it’s placed?
Once an order is confirmed, it can’t be canceled. However, if the item doesn’t meet your expectations, you can return it after you’ve received it.
6. Do your products come with a warranty?
Yes, all our products are covered by a 1 year quality warranty. If you encounter any issues within this time, reach out to us for assistance.
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7. Can I change my shipping address after placing an order?
If you need to update your shipping address, contact us at support@brandcutehairsales.com as soon as possible. We’ll do our best to update it before your order ships, but once it’s on its way with USPS, changes are no longer possible.
8. How can I contact customer service?
Our team is here to help! Feel free to email us at support@brandcutehairsales.com, and we’ll get back to you as soon as possible.
8. How can I contact customer service?
Our team is here to help! Feel free to email us at support@brandcutehairsales.com, and we’ll get back to you as soon as possible.
Fast & Free Shipping
Free shipping on U.S orders with USPS
24/7 Customer Service
Quick, convenient, flexible support
Pay with Ease
Credit/Debit Cards
Best Products
We provide high quality products